To ensure accurate processing of Long Term Disability (LTD) benefits, it’s important that employers provide timely pay stub documentation when an employee is working or receiving any form of pay while on LTD.

If an employee is receiving LTD benefits and also earning compensation from their employer, the employer must submit the employee’s pay stubs for every month that pay is issued. These pay stubs are essential for Broadspire to determine the offset percentage, based on the types of pay listed on the employee's pay stubs.

Now that the Live Chat feature has been in place for nearly a year, here are some helpful tips and reminders to make these chat interactions more beneficial to you.

Yes, You Are Chatting With an Actual Employer Relations Team Member

The LTD Claim Packet should be provided to the member in a timely manner, preferably within 30 days, when any of the following situations occur: 

Balance of Contract Pay is a concept frequently encountered by Arizona State Retirement System (ASRS) employers, especially in educational institutions where employment contracts often span an academic year. Understanding how this type of compensation fits within ASRS rules is essential for accurate reporting and helping employees make informed retirement decisions. 

What is Balance of Contract Pay?

Internal Revenue Code (IRC) section 401(a)17 limits compensation beyond which no further retirement contributions may be deducted from an employee’s earnable salary for a given year. This limit applies to all ASRS members, but the maximum compensation limits differ depending on an individual member’s enrollment date.

If you are new to your position or would like to refresh your knowledge about the employer responsibilities associated with the Long Term Disability program, please join us for one of the LTD sessions scheduled as part of the ASRS Basics for Employers series on Wednesday, July 9th at either 9:00 a.m. or 1:00 p.m. We will cover essential information regarding LTD regarding the claim packet requirements, how to submit documents, and how to access the Broadspire portal.

As we approach retirement season at the ASRS, we wanted to take this opportunity to highlight the importance of the Ending Payroll Verification (EPV) form. There are four scenarios when an EPV form is required from an employer:

1. A member applied for a refund of their contributions and had contributions reported by your organization in the last 6 months, or

The Arizona State Retirement System (ASRS) is excited to introduce a new feature designed to provide enhanced support to our valued employers: Co-Browsing. This tool allows ASRS agents to assist you more effectively by viewing your screen and guiding you through your Employer Secure Account in real time.

How to Use Co-Browsing

There are two ways to initiate a Co-Browsing session, depending on whether you prefer to contact ASRS via phone or chat:

Voice Co-Browse

Do you manage contribution reporting to the Arizona State Retirement System (ASRS)? We've heard your feedback and are excited to announce new training opportunities designed to help you correct contribution reports and apply credits and adjustments.

The ASRS has long been an advocate for members having retirement savings in addition to their future ASRS pension benefit.