The LTD Claim Packet should be provided to the member in a timely manner, preferably within 30 days, when any of the following situations occur:
- • Approval of FMLA
- • Approval of a medical leave of absence
- • Intermittent or restricted work
- • A worker's compensation injury
- • A position or job change due to a disability
- • Complete absence from work
Additionally, please document the date the LTD Claim Packet was provided to the Employee in their personnel file. This date will need to be included when you submit the Employer's portion of the packet. Do not submit the LTD Claim Packet until you have received the completed Employee portion, so you can submit both portions for a complete claim submission. When submitting the completed LTD Claim packet, please use the "Send LTD Documents" button located at the bottom right-hand corner of the Employer Secure message, as this will securely send the documents to Broadspire.
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