Benefit Payments

Understanding Your Payment History

View your ASRS payment history in your secure myASRS account. Payments are grouped by payment type and then by calendar year.

Please note: The Payment History function in your myASRS account is grouped by calendar year. For example, to see your 2018 payments and totals, click on '2018' in the drop down box.

Manage your payments

The ASRS allows members to view details of benefit calculations, payment history and directly update your tax and direct deposit elections in your personal, secure myASRS account!

myASRS Login

Online Features include:

• View benefit details on your retirement elections, including an estimate of remaining survivor benefits available to your beneficiary(ies) depending upon your annuity selection as of your last payment
• View and update beneficiary(ies) online (for those retirees with straight life annuity or term certain options)
• View health insurance coverage details (for those with ASRS or ADOA coverage)
• Enroll in an ASRS medical or dental group retiree health plan
• View and download Benefit Verification Letters
• View and update your personal contact information
• View your payment history
• View and download your monthly payment advices
• View and download your most recent 1099R
• Update your tax elections
• Update your direct deposit account
• Check eligibility and/or apply to Return To Work after retirement, using our new online smart tool

Direct Deposit

Retirees can make changes to or set up direct deposit at any time. Log in to your secure account (myASRS Login) and following these simple steps:

1. Log on to your ASRS secure homepage.
2. Click Direct Deposit located on the menu bar on the left.
3. Click Update Direct Deposit Information button and follow the instructions to make changes.

myASRS Login

Changes to direct deposit must be submitted by the 10th of the month to be effective by the 1st of the following month. Otherwise, the new information will not be effective until the second month following the changes. If the direct deposit is sent to a closed or invalid account, it will be rejected by the bank and a paper check will be mailed within 4 business days of receipt of rejected payment.

ASRS Benefit Card

The Arizona State Retirement System does not issue monthly benefit payments via paper check. Instead, for those who do not use direct deposit, benefits are loaded each month to an ASRS-branded debit card. 

The ASRS-branded debit card is issued by Comerica Bank and managed by Way2Go Card. The debit card allows the direct deposit of retirement payments onto the card for those who do not have a traditional bank account or who do not want their payment deposited electronically into their existing bank account. It is important to note the benefit card serves as a debit card, not a credit card.

The ASRS retiree debit card account is Federal Deposit Insurance Corporation (FDIC)-insured and follows all Regulation E requirements for consumer protection. The account owner has access to their funds 24 hours a day, 7 days a week via purchases everywhere Visa debit cards are accepted, ATMs and pinned point-of-sale (POS) terminals, as well as over-the-counter cash access through tellers at any Comerica Bank, or other Visa bank or credit union location.

For your convenience, automated account information and dedicated customer service representatives are available 24 hours a day, 7 days a week by calling (833) 915-4044. You may also view your account information free of charge by visiting Way2Go online customer service at GoProgram and/or downloading their free app (available for both iOS and Android devices).

The ASRS does not have access to your benefit card account information.