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You've visited the website and attended a Member Education meeting but still have questions - when's the best time to call to avoid high call volume and hold times?

When you need some help, information, or guidance, you may find yourself contacting our Member Advisory Center for assistance.  This includes calling us for help, sending a secure message from your myASRS secure account or making an in-person appointment for more complex issues.

If you have questions about your pension, do you know who to reach out to for answers? What about if you’ve moved and need to update your information? Or if you have questions about Long Term Disability? Do you go to your employer’s HR? Or directly to the ASRS?

There can be a lot of costs to budget for when thinking about retirement, but have you ever looked into what your health insurance costs could be? If not, you’re not alone! Many people mistakenly think health insurance costs won’t change much when they retire, but that’s rarely the case. In fact, health insurance costs may impact when you’re able to retire or if you need to work after retirement.

It happens to many of us. You have a big expense coming up – perhaps a home purchase, wedding, or sending a child off to college – and while considering your financial options you wonder, “Can I borrow against my ASRS account?”