Do you have an employee who you submitted a long term disability (LTD) claim packet for, or an employee that is currently on LTD? If you answered yes to either of these questions, please note the following:
- Please make sure to let Broadspire know if the member has returned to work and indicate in what capacity, whether it’s full-time or part-time, any restrictions, or in another occupation within your facility. If the member has returned to work part-time, with restrictions, or in another occupation, Broadspire will need pay stubs every period the member is working so the proper offsets can be put in place to help reduce any potential overpayment.
- If you receive notification via email from Broadspire regarding compensation received, please make sure to respond promptly. Without a proper and timely response to Broadspire’s email notification, the employee’s LTD benefit will be suspended.
- If you submitted a claim and Broadspire has requested additional information, please respond promptly to ensure there is no unnecessary delay in processing the LTD benefits.
- The LTD Employer/Employee Guides have been updated, as well as the LTD Employer and Employee Claim packets. Please make sure the most current ones are being used.
If you have any additional questions regarding LTD, make sure to get in touch with the Employer Relations team – we’re always here to help!
by Brianna Martinez, Benefits Administration
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