Sometimes, it’s hard to know whether you should be helping to answer an employee’s questions about the ASRS or their pension, or when you need to point them our way. In general, if they have questions specific to their account – such as benefit estimates or possible retirement dates – they’ll need to either contact the ASRS or log in to their secure myASRS account. If they have more general questions – what or who the ASRS is, benefits of their pension plan, etc. - it’s good for employers to be able to have answers.