Thinking about making an appointment

Thinking about coming in to see us?

For those who have not yet made an appointment but might want to, please consider the following before making that decision: 

  1. ALL one-on-one appointments are currently held by telephone only!
  2. Plan Ahead! The ASRS requires appointments for all 30-minute one-on-one meetings with benefit advisors regarding your retirement or health insurance options. 
  3. Our staff schedules are fully booked well in advance. The next available appointment is generally 2-3 weeks in the future.
  4. Members who walk in to the ASRS offices without an appointment are unlikely to be able to see an ASRS Benefit Advisor that day. 
  5. Our senior benefit advisors are available in Group Meetings (weekly) and on the phones (weekdays) and via secure messages from your myASRS account. You will get the same service without having to wait 2-3 weeks for a 30-minute appointment.
  6. Our website has all the answers too! Just log in to your secure account myASRS Login for details on your specific retirement.
  7. You cannot file for retirement right here in the office. You will get all your questions answered during the appointment but then will file online in your secure myASRS account.
  8. Retirees who are enrolled in our health insurance are encouraged to contact the plan numbers on the back of your ID cards. If your issue isn't resolved to your satisfaction by the plan's customer service centers, please call us and request a call back from one of our vendors.

Give us a call to discuss whether an appointment with a benefits advisor is your best course of action.

Contact Us

For those of you who have already MADE an appointment, see your confirmation email for details and how to prepare for a productive meeting. For another copy of the checklist and such, click here

Appointment Prep and Checklist

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