Employers are strongly encouraged to verify that Social Security numbers which are submitted through payroll or enrollments are correct and valid. Added diligence and verification at the point of submission will reduce the number of accounts with incorrect Social Security numbers. Contributions and enrollments submitted under incorrect or invalid Social Security numbers will create delays in processing refunds and retirements and will affect other member requests and services.
Please refer to the Employer Manual (Chapter 4, pages 9-1) to learn more about the Enrollment process and how to correct errors.