About the ASRS LTD Vendor Transition

Effective September 1, Broadspire Services Inc., replaced Sedgwick as administrator of the ASRS Long Term Disability (LTD) Program. 

What does this mean for you as an employer? 

    • Barry O’Dowd is the Broadspire Account Executive for the ASRS LTD program. As the employer you will continue to contact Barry with your LTD program questions.
    • Claim packets, brochures, and guides located on the ASRS website have been updated with Broadspire’s information. Please make sure you begin using the updated claim packets. Using an outdated claim packet could delay processing.
    • When submitting LTD claim packets you will continue to use secure messaging on the ASRS website. 
    • All existing LTD claims have been forwarded to Broadspire for processing.
    • You will no longer log into Sedgwick’s viaOne Express. Broadspire will be sending you an email to register on its portal, which will enable you to download the monthly activity report and view claims information.
    • Broadspire contact information:
      • Phone: 877-232-0596
      • Fax: (859) 550-2744
      • Address:  PO Box 14773, Lexington, KY  40512

Should you have any additional questions please contact Barry O’Dowd at (602) 240-2133.

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